Public Library Services in Canada: A Complete Guide for Newcomers

Why Public Libraries Matter for Newcomers

Public libraries are one of Canada's greatest community resources, and they are especially valuable for newcomers. Unlike in some countries where library access requires a fee or membership through an institution, Canadian public libraries are free and open to everyone. You do not need to be a Canadian citizen or permanent resident to get a library card. In most cities, anyone with proof of a local address can sign up for a card and immediately access the library's full range of services.

For newcomers who are settling into a new country on a budget, the library provides essential services at no cost: internet access, language learning resources, a quiet place to study, children's programming, and connection to community services. The IRCC's new life in Canada page highlights libraries as a key resource for newcomers, and many libraries across the country have dedicated newcomer services.

Getting Your Free Library Card

Getting a library card in Canada is simple and free. Visit your nearest public library branch and bring a piece of identification that shows your name and current address. Acceptable identification varies by library system but typically includes a driver's licence, a utility bill, a lease agreement, a bank statement, or a piece of government mail. Many libraries also accept a passport combined with a separate proof of address.

Some library systems allow you to register online and then activate your card in person. In Toronto, the Toronto Public Library offers online registration. In Vancouver, the Vancouver Public Library allows you to get a temporary digital card online and upgrade to a full card in person. Once you have your card, you can borrow books, DVDs, and other materials, use computers, access digital resources from home, and register for programs. There are no fees for getting or using a library card, though late fees or replacement fees may apply if items are overdue or lost. Many libraries across Canada have eliminated late fees entirely in recent years.

Library Cards for Children and Youth

Children can get their own library card in most Canadian library systems. In Toronto, children of any age can have their own card with a parent or guardian's consent. In Vancouver, children 12 and under can get a card with a parent's information. Teens typically get their own card without parental consent. Having a library card teaches children responsibility and gives them access to age-appropriate books, programs, and digital resources. Check your newcomer resource blog for more family-friendly settlement tips.

Books and Materials in Multiple Languages

Canadian public libraries serve diverse communities and carry materials in many languages beyond English and French. Major library systems like those in Toronto, Vancouver, Calgary, Edmonton, Ottawa, and Montreal stock books, magazines, newspapers, DVDs, and audiobooks in languages including Chinese (Mandarin and Cantonese), Punjabi, Hindi, Urdu, Arabic, Tagalog, Spanish, Korean, Persian (Farsi), Tamil, Vietnamese, Russian, and many others. The specific languages available depend on the demographics of the community served by each branch.

If your local branch does not have materials in your language, you can often request items from other branches in the system through interlibrary transfers, which are usually free. Some library systems also provide access to digital content in multiple languages through platforms like OverDrive, Libby, or PressReader. The Canadian Heritage official languages page speaks to Canada's commitment to linguistic diversity, and public libraries are a practical expression of that commitment.

ESL and Language Learning Programs

Many public libraries offer free English as a Second Language (ESL) programs and language learning resources. These range from conversation circles, where newcomers practise English in a casual group setting with a volunteer facilitator, to more structured programs like pronunciation workshops, writing groups, and IELTS preparation sessions. Some libraries partner with settlement agencies to offer formal ESL classes on site.

In addition to in-person programs, libraries provide free access to language learning platforms. Mango Languages is available through many library systems and offers courses in English, French, and dozens of other languages. Some libraries also provide access to Rosetta Stone or similar platforms. These digital tools can be accessed from home using your library card, making them ideal for newcomers who need flexible learning schedules. Our healthcare guide also covers how to access health services in your language.

Free Computer and Internet Access

Every public library in Canada offers free computer terminals with internet access. This is an essential service for newcomers who may not yet have a home computer or internet connection. Library computers can be used for job searching, email, online banking, government applications, video calls, and general web browsing. Most libraries also offer free Wi-Fi, so you can bring your own laptop, tablet, or phone and connect to the internet.

Computer sessions are typically available in one-hour blocks, and you may need to reserve a session in advance, especially at busy branches. Some libraries also offer printing, scanning, photocopying, and fax services for a small fee, typically 10 to 25 cents per page for printing. Many libraries now have 3D printers, recording studios, and digital media labs that community members can use. The Government of Canada's digital access initiatives support libraries in providing these technology services.

Children's and Youth Programs

Canadian public libraries are fantastic resources for families with children. Most branches offer regular programs for babies, toddlers, preschoolers, school-age children, and teens. Baby storytime introduces infants and their caregivers to songs, rhymes, and simple stories. Toddler and preschool storytimes build early literacy skills through interactive reading, singing, and crafts. School-age programs include reading clubs, STEM activities, coding workshops, homework help, and creative writing groups.

During the summer, most libraries run a Summer Reading Club that encourages children to read throughout the school break. The TD Summer Reading Club is a national program available at libraries across Canada. Children log their reading, participate in activities, and earn prizes. For teens, libraries offer homework help, study spaces, volunteer opportunities, and programs focused on topics like graphic novels, gaming, and career exploration. These programs help newcomer children integrate socially, build language skills, and develop a love of reading. Visit our housing guide for tips on finding family-friendly neighbourhoods near good libraries.

Settlement Support Services

Many public libraries have partnered with settlement agencies and government programs to offer on-site settlement support. This may include immigration information sessions, citizenship preparation classes, help with government forms and applications, resume workshops, and job search assistance. Some libraries have settlement workers available at specific branches on a regular schedule. These workers can help you navigate the settlement process, connect you with services, and answer questions about life in Canada.

Interlibrary Loans

If the item you need is not available at your local library or anywhere in your city's library system, you may be able to request it through an interlibrary loan. This service allows libraries to borrow materials from other library systems across the province or even across the country. Interlibrary loans may take a week or more to arrive, and some systems charge a small fee (typically $2 to $5) for this service, though many provide it free of charge.

Within your own library system, transfers between branches are almost always free. You can place a hold on an item online using your library card, and it will be sent to your preferred branch for pickup. This is particularly useful if a book you want is available at a branch across the city but not at your neighbourhood branch. Most holds are filled within a few days.

Digital Resources and E-Books

Modern Canadian libraries provide extensive digital collections that you can access from home with your library card. The most popular platforms include Libby (by OverDrive) for e-books and audiobooks, Hoopla for movies, music, and e-books, Kanopy for streaming films and documentaries, PressReader for digital newspapers and magazines from around the world, and LinkedIn Learning (formerly Lynda.com) for professional development courses.

These digital resources are available 24 hours a day, 7 days a week, and can be accessed on your computer, tablet, or smartphone. For newcomers, platforms like LinkedIn Learning are especially valuable because they offer free professional courses that can help you develop new skills or upgrade existing ones. PressReader gives you access to newspapers from your home country, helping you stay connected while settling into your new life. The Canada Book Fund supports the creation and distribution of Canadian content, including through libraries.

Additional Library Services

Canadian libraries continue to expand their services to meet community needs. Many libraries now lend non-traditional items like museum passes, musical instruments, board games, sewing machines, tools, and even fishing rods. Some libraries offer "Library of Things" collections where you can borrow practical items for short periods. Meeting rooms are available for free or low-cost bookings for community groups, study sessions, and small events.

Many libraries also serve as warming centres in winter and cooling centres in summer, providing a safe and comfortable space for anyone who needs it. Libraries offer tax preparation clinics during tax season, legal information clinics, health information sessions, and cultural events. They are truly community hubs that serve as a lifeline for newcomers and long-time residents alike.

WelcomeAide is committed to helping newcomers access every resource available to them. Our AI Newcomer Navigator can help you find your nearest library, learn about programs in your area, and get answers to your settlement questions. Explore our about page to learn more about our mission, or visit our get involved page to support newcomer communities across Canada.